Terms of Service

Effective Date: July 21, 2026

These Terms of Service (“the Agreement”) set forth the terms and conditions of your use of the services provided on grafetti.com (“the Services”) and the website (“the Website”). In this Agreement “you” and “your” refer to you as the user of the Services, or any agent, employee, or person authorized to act on your behalf. “We”, “us” and “our” refer to Camille Spain and any agent, employee, or person authorized to act on their behalf. This Agreement explains our obligations to you, and explains your obligations to us for use of the Services and Website. When you use your account or permit someone else to use it to purchase or acquire services or products offered as part of the Services, or to manage your account, or to cancel your Services, or to use any part of the Website, you are signifying your agreement with the terms and conditions contained in the Agreement, and the License Terms, Refunds and Returns Policy, and Privacy Policy, as updated by us from time to time, and incorporated into this Agreement by reference. If you do not want to agree to the Agreement or the Privacy Policy, you must not access the Website or any Services.

1. Modification to the Terms of Agreement

You agree that we may modify this Agreement and the services offered to you from time to time. You agree to be bound by the revised terms of the Agreement. If you continue to use the Services or Website after the terms of the Agreement or the services offered have been revised, you agree to abide by and be bound by the revised terms of the Agreement.

2. Eligibility

You represent and warrant that you are legally able to form a binding contract with us, and only in compliance with the Agreement and all applicable local, state, provincial, national, and international laws, rules and regulations as a condition of using the Services or accessing the Website.

2.1 Age

You must be at least 13 years of age to access the Website or Services. Access by anyone under the age of 13 is a violation of the Agreement.

2.2 Sanctioned Persons, Entities, and Countries

By using the Services or the Website you represent and warrant that you are not a person, entity, or citizen of a country that is subject to U.S. sanctions, regulations, or controls that prohibit you from receiving goods, services, or funds from U.S. persons or entities.

3. Purchases of Assets and License Terms

The Services provide an online store where you may purchase copies of digital products such as stock images, design templates, and patterns (“Assets”) under a limited license (each a “License”, collectively “Licenses”) to use Assets. References to “purchasing” or “buying” an Asset should be interpreted as purchasing or buying a copy of the digital product and a License to use that Asset. If you purchase an Asset from us, your use and other treatment of the Asset are subject to additional license terms for the Asset outlined in the applicable License Terms. We offer different license types with different rights and restrictions on your use of an Asset, so it is important to carefully review the License Terms prior to purchase or download of an Asset. If the License terms conflict with the terms herein, the License terms shall apply to the extent of the conflict. If you make a purchase through the Services, the Refunds and Returns Policy shall apply.

4. Your Account

4.1 Signing Up

Use of the Services requires creating an account (“Account”). You agree to provide complete and accurate information when registering an Account. If we suspect the information you have provided is incomplete, inaccurate, or misleading we reserve the right to suspend or terminate your Account.

4.2 Maintaining Your Account Information

You agree to maintain complete and accurate Account information so that we may contact you regarding your use of the Services. Failure to do so constitutes a material breach of the Agreement and may result in suspension or termination of your Account.

4.3 Account Security

You are solely responsible for any activity that occurs on your Account whether authorized by you or not, and maintaining the security and confidentiality of your passwords. We are not liable for any omission or action with regard to your Account. If you suspect your Account or password has been stolen, misappropriated, or otherwise compromised, or your Account has been accessed without your permission, you agree to notify us immediately.

5. Notifications and Emails

By providing us with your email address, you consent to receive Service-related notifications from us, including those required by law, at the provided email address instead of by postal mail. We may provide other notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email, written or hard copy notice, or through posting of such notice on our website, as determined by us in our sole discretion (in accordance with applicable law). We reserve the right to determine the form and means of providing notifications to you. We are not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us. In the case of any newsletter or other marketing initiatives, you can withdraw your consent to receiving those communications and unsubscribe to those communications at any time by clicking “Unsubscribe” at the bottom of such communication or by contacting support@grafetti.com.

6. Prohibited Uses of the Services and Website

You agree not to engage in any of the prohibited activities listed below through the Services or the Website:

• Any activities that are illegal, violate the rights of others, may cause harm to others, or the operations or reputation of the Services or Website.
• Any attempt to violate the security or integrity of the Services or Website, or use the Services or Website to violate the security or integrity of other Systems, other users of the Services or Website, or users of any System. Systems are defined herein as any network, computer, communications system, software application, or network or computing device.
• Distribute, publish, send, or facilitate the sending of unsolicited mass email or other messages, promotions, advertising, solicitations, commercial advertising, or informational announcements (“spam”).
• Engage in or facilitate any activity that violates any applicable internet user privacy law or regulation.
• Promote, facilitate, or disseminate extremist ideologies, violent ideologies, terrorism, or radicalization content.
• Distribute, publish, send, or facilitate the distribution of content or products containing nudity intended to be sexually gratifying, pornography, or other content deemed adult related in our sole discretion.
• Any action that imposes, or may impose, an unreasonable or disproportionately large load on our infrastructure in our sole discretion.
• Using manual or electronic means to avoid any usage or security limitations placed on the Services, the Website, or a System, including access and storage restrictions.

7. User Content

Some areas of the Services and the Website allow you to post content (“User Content”), such as product reviews. You are solely responsible for any harm resulting from User Content you submit, post, display, or otherwise make available on the Services or the Website. You represent and warrant that your User Content:

• Does not infringe the proprietary rights of any third-party.
• Does not contain any viruses or other harmful or malicious content, including AI prompt injection attacks.
• Is not spam, is not machine-generated, and is not designed to drive traffic to or increase the search engine rankings of third-party sites.
• Is not obscene, libelous, defamatory, harassing, hateful, racially or ethnically objectionable, and does not violate the rights of any third party.

8. Term and Termination

We reserve the right to change, suspend, restrict, disable, or terminate your access to the Services without notice and at our sole discretion. For example, if you violate the terms of this Agreement. We may remove or refuse to post any User Content or other content or communication for any reason or no reason in our sole discretion. We will not be liable for any loss or corruption of Assets or User Content or other content or communication you provide to the Website or the Services. Upon termination for any reason or no reason, you continue to be bound by these Terms.

9. Disclaimers

The Website and the Services are offered “as is” and “as available”. Except to the extent prohibited by law, we make no warranties or representations, express or implied, about the Website or the Services. We also disclaim any warranties of merchantability, fitness for a particular purpose, non-infringement, and satisfactory quality. We make no representation that the Website or the Services will be uninterrupted, error-free, meet your expectations or requirements, be free of harmful components, and that any of your User Content or Assets will be secure, or not otherwise lost or altered.

10. Limitation of Liability

We will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages (including damages for loss of profits, revenues, customers, data, use, goodwill, or other intangible losses) even if a party has been advised of the possibility of such damages. We will not be responsible for any compensation, reimbursement, or damages arising in connection with: (a) your inability to use the Services or the Website, including as result of any termination or suspension of this Agreement or your use of or access to the Services, your Account, or the Website, (b) our discontinuation of the Services or the Website in part or in whole, (c) the cost of procurement of substitute goods or services, (d) any investments, expenditures, or commitments by you in connection with this Agreement or your use of or access to the Services, your Account, or the Website, (d) any unauthorized access to, alteration or deletion of, destruction, damage, loss or failure to store any Assets purchased by you or any of your User Content. To the fullest extent permitted by law, in no event shall our aggregate liability for all claims arising out of or related to the Services and this Agreement exceed the amount paid by you to us in the twelve (12) months immediately preceding the event that gave rise to such claim.

11. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold us harmless from and against all damages, losses, liabilities, costs, claims, demands, fines, awards, and expenses of any kind arising out of or related to: (a) your breach of this Agreement, (b) any claim or damage arising from your User Content, (c) your access to or use of the Website or the Services, (d) your violation of any third-party right, including without limitation privacy or intellectual property rights, (e) your violation of any law or regulation or the rights or good name of any third party, and (f) any other party’s access to or use of your Account.

12. Dispute Resolution

12.1 Informal Resolution

Before filing a claim against us, you agree to attempt to resolve the dispute by first emailing us at support@grafetti.com with a topic of ‘Legal’ and a description of your claim. We will try to resolve the dispute informally via email, phone, or other methods. If we cannot resolve the dispute within thirty (30) days of our receipt of your first email, you or we may then bring a formal proceeding.

12.2 Arbitration Agreement

You and we agree to resolve any claims, disputes and matters arising out of or in connection with this Agreement through binding arbitration in the State of Oregon, and you and we expressly waive the right to formal court proceedings (including without limitation trial by jury). Discovery and rights to appeal in arbitration are generally more limited than in a lawsuit, and other rights that you and we would have in court may not be available in arbitration. There is no judge or jury in arbitration, only an independent third party that will act as the arbitrator, and court review of an arbitration award is limited.

12.3 Arbitration Time for Filing

Any arbitration must be commenced by filing a demand for arbitration within one (1) year after the date the party asserting the claim first knows or reasonably should know of the act, omission or default giving rise to the claim. If applicable law prohibits a one (1) year limitation period for asserting claims, any claim must be asserted within the shortest time period permitted by applicable law.

13. Additional Terms

13.1 Entire Agreement

This Agreement constitutes the entire Agreement between you and us regarding the subject matter of this Agreement, and supersedes and replaces any other prior or contemporaneous agreements, or terms and conditions applicable to the subject matter of this Agreement. You agree that you have not relied upon, and have no remedies in respect of any term, condition, statement, warranty or representation except those expressly set out in this Agreement.

13.2 Controlling Law; Judicial Forum for Disputes

This Agreement (including its existence, formation, operation, and termination) and the Services as well as all disputes and matters arising from or in connection to this Agreement and the Services (including non-contractual disputes and matters) shall be governed by the laws of the State of Oregon. You and we agree that any judicial proceeding arising from or in connection to this Agreement must be brought exclusively in the federal or state courts of Portland, Oregon and you and we consent to venue and personal jurisdiction in such courts.

13.3 Waiver, Severability and Assignment

Our failure to enforce any provision of this Agreement does not constitute a waiver of our right to do so later. If any provision of this Agreement is found unenforceable, the remaining provisions will remain in effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not delegate, transfer or assign this Agreement or any of your rights or obligations hereunder without our prior written consent, and any such attempt will be of no effect. We may delegate, transfer, or assign this Agreement or some or all of our rights and obligations hereunder, in our sole discretion, to any purchaser of any of our business or assets associated with the Services, with thirty (30) days prior written notice.

13.4 Events Beyond Our Control

We are not in breach of this Agreement or liable to you if there is any total or partial failure of performance of the Services resulting from any act of God, fire, flood, act of government or state or regulation, war, civil unrest, terrorism, insurrection, inability to communicate with third parties for any reason, failure of any computer or necessary system, failure or delay in transmission of communications, failure of any internet service provider, strike, industrial action or lock-out, or any other reason beyond our reasonable control.

13.5 Language

All communications and notices made or given pursuant to this Agreement must be in the English language.

13.6 Headings

The section headings that appear in the Agreement are provided for convenience only and in no way do they define or describe the scope of such sections, or affect the meaning of such sections.